Precision Garage Door Service & Repair
El Cajon / La Mesa / Santee Area

Ben is a wonderful representative for your company. He is pleasant with a great attitude and was a pleasure to have work on the garage door. He quickly diagnosed the multiple problems and present me with my options. He advised me without pressuring me. The perfect touch. Once decided he quickly and efficiently did the job. He also helped me reprogram my remote just to be kind. I hope not to ever need Precision doors services again, but if I do I will ask for Ben to be my technician. Treat him well he does you proud. Carole Veloso

- Carol Veloso

Mark was AWESOME!

- Lisa Williams

Alfredo was amazing and the service was excellent. Very friendly and professional. I will ask for him if I ever need another service call.

- Chris Lenocker

They were prompt and explained as to what they were going to do to evaluate the problem. Your techs are always prompt .. efficient .. courteous I would like to add to my comments, I just realized that they did not put back my shields on my motor for the garage door.

- Mary Oestreich

My thoughts on experiencing Precision Garage Door Company 1. Multiple notices of arrival time with photo of Technician and phone number. 2. Examination and Clear explanation of findings . 3. Explained options for repair and replacement recommendations. 4. Clear summary of cost associated with items. 5. I asked for additional information of new garage door and received a eye opening explanation of types and benefits of each. Technician : High Quality Tradesman Professional Efficient Clean & Timely Install I am a local businessman in San Diego for over 40 years I confidentially give a 5 Star rating to Precision Garage Door Company!

- James Colt

Sensor replacement and new remotes/keypad. Thorough and efficient service

- Chris Presmyk

Matt Gisbert suggested to replace the springs that was good condition. He reported it was broken. So he replaced the good springs and rollers which cost me $1095.00. Three days later the door operation was still bad. He even suggested to replace the vinyl trim that will cost me more than $200.00. This guy Matt fooled me. He only knows selling his products by telling lies that the door will operate properly. My son called the company and told the problem. They sent Alfredo Castro and did adjustment of the limit switch. My door problem was fixed. I don’t know if the adjustment was enough. I will let you guys know. Thanks.

- Greg Anglo

My technician was Mr. Mario Guzman he was extremely professional and wise. He did a phenomenal job fast and proficient. Thank you for your great service. PS. Matthew Gilbert was not my tech

- Krelia Scaife

Greg is very knowledgable and helpful.

- Martin Rosecrans

Josh was very professional and was very nice.

- David Schimmel

The gentleman that came was very nice and professional he walked me through everything that he was doing and showed me how to maintenance my garage myself every six months if I need anything he said just a call back thank you so much for the great and prompt service

- Katharine Figueroa

On August 23, 2022, I called Precision Garage Door to fix my garage door that buckled when I press the on button. The service man name Matt Gisbert came. I let him operate the to see how it buckled. He noticed that the spring looked not straight. He emphasized that the spring will not be broken soon and I wouldn’t be able to open the door because it’s heavy. He told me also that he is going to replace the track rollers and the springs. He told me that the replacements as Thad thh he ey as their special a would fix the problem. He also noticed that the flaps attached to wood slat on the left side was sticky due to the paint. I noticed that it was not painted. He also told me that he is going to charge for service call of $90 plus dollars when I was told by the answering service that they have a special service at no charge as a promotion. He worked on his pad and computed the cost which was $1095. I was convinced that the problem would be fixed. I told him to go ahead and fiix the problem. He replaced the good and not broken springs with the new springs and rollers. After the replacements the door seemed to operate properly. I didn’t run my garage door in three days then I ran it. Initially the buckled again . My garage door didn’t run properly. I called the company and complained about it. They sent Matt again about the problem. That time he told me that the flap stickiness is the problem and he would like to replace the whole door slats that would cost me more than $200. Now I realized that the main purpose of this man is to sell his products. He fooled me that he is going to fix the problem. I was sold by this man Matt. It cost me money and my dilemma still exist. Matt didn’t fixed the door. Matt seem to me a salesman and not a technician. Help!!

- Greg Anglo

The service was very good.

- Ronald Benz

Mario is one of the friendliest people I have met in a long time; he was very punctual, polite and professional, like old friends. Although my original request was just to replace a transmitter, he and his partner went over the operation of my door and made some minor adjustments to improve its performance and reliability. They also re-programmed the "broken" transmitter, so I now have a working spare.

- Richard Roberts

Great job, offered outstanding recommendations.

- Hugh Mills

Hollis was on time. He was very organized and prepared for the job. We have had many tech's work on projects before, however. we would like to give Hollis an above grade over all the rest. He was quick, professional and performed excellent workmanship. Keep Hollis on the payroll. Sandy and Al Mitchell No! he didn't pay us to say this.. Ha..Ha..

- Al Mitchell

Garage door appears operating properly. I hope it stays that way in 7 years or more. I will let you know if the garage door is not functioning properly. Thank you for the service.

- Greg Anglo

The electric eye sensor on my garage door was not functioning properly. I researched on the internet for a garage door company to do the repair and came across Precision. I was very impressed with the amount of positive reviews customers had given. I called Precision and the following day I had a technician, Mr. Pancarik, at my house first thing in the morning at the scheduled time. Mr. Pancarik was very pleasant and professional. I was totally impressed with the quality of service I received and couldn't have asked for more. With technicians like Mr. Pancarik I can easily understand how Precision received so many positive reviews.

- Greg Sullivan

I am perplexed that the technician was here LESS than ten minutes. I asked him what he did and he showed me the spray can and said everything was fine. He hadn’t even moved the door up or down. I could see he sprayed, because I could see it on the floor. Other techs that have been here have called before they came, have introduced themselves. Nothing like that from him. As I recall, previous visits have taken longer. The top of this form says service for a broken spring, which is far from being true. I was taking advantage of the 1/2 off sale for a tune up & lube. I guess the squirts of silicone comprise a lube. I’m sure glad I didn’t have to pay full price. You have been a good company to work with. I want to continue with you if you can assure me that this was not the normal service call Teresa Henkel

- Teresa Henkel

very good friendly servce Matthew is a credit to you company

- Henry Murphy