See what our customers are saying!
San Diego Area

Read what people are saying in San Diego Area,
7510 reviews, Averaging 4.99 Stars!
Star Star Star Star Star
800-327-3667
Here at Precision Garage Door of San Diego, we work hard to maintain a high standard of quality in our business - with our team, our products, and our service. We live where our customers live and consider it a privilege to help make homes beautiful, secure, comfortable and convenient. Give us a call, and we'll take good care of you, too!

Super courteous and professional.

- Amy Trujillo

Service Provided:
Broken Garage Door Spring Repair

Josh is very professional doing his job. He’s very kind and very informative on what he knows. He did his check list to make sure if my garage door was fully functional and safe. And also educating me what to look out for if ever my garage door isn’t working properly or broken. Thank you again for sending a great Technician, I hope all your technicians are like Josh top tier customer service.

- Charlie Sum

Service Provided:
Remote / Keypad Install
Product:
Remotes / Keypad
Star Star Star Star Star
Date: 8/9/2023

,

Precision responded quickly. They were here the same day. Everyone was very helpful from the one that arranged the service visit to Ariel the technician that figured out how to get my old garage door that’s more than 28 years old working again. I would recommend Precision to anyone.

- Susan Clark

Installer Jesse was awesome. Love my new door and opener and security pad.

- Dorothy Lopez

Service Provided:
Garage Door Install
Product:
Garage Door

Friendly, easy-going, new what he was doing. Explained everything very well, patiently. His asst was efficient too.

- Charles Pierce

Jonathan Topping
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
Technician: Jonathan Topping

Great job! Explained everything well and finished in a reasonable time period. My door is much quieter too.

- Rebecca Phenicie

Service Provided:
Broken Garage Door Spring Repair
Star Star Star Star Star
Date: 8/7/2023

,

Ariel was very professional, answered all my questions and did a great installation job. Happy with the new very quiet garage door opener.

- Rich Wayman

Star Star Star Star Star
Date: 8/7/2023

,

Ariel Zamora was extremely knowledgeable, helpful, and friendly. Thank you for your help with the urgent repair of our garage!

- Ari Elden

Star Star Star Star Star
Date: 8/7/2023

,

The good: Jon was respectful and experienced. Arrived early. He replaced the broken torsion springs in less than 20 minutes. The not so great: Their pricing strategy trying to get you pay as much as possible. My quote start out almost $900 for replacing the torsion springs. They try to justify their pricing by giving you 5 years of warranty, or lifetime warranty if you pay close to $2000. Then it was reduced to $586.99 when I said I will shop around. I find these kind of pricing strategy dishonest and very manipulative. Had to call their office to get the invoice sent, because it was never sent on their end after I made the payment in the morning. On the invoice I received, it stated only 1 year warranty for parts and labor, which was not what was communicated to me in the beginning. I would not recommend this company to my family and friends. Always shop around if you don't want to get ripped off.

- Ben Wang

A Response from: Rusty Monette
Hello Ben. I apologize that your experience with Precision Door of San Diego was anything less than you expected. It is our hope and expectation that our customers are cared for down to the last detail. I looked into this service call and was able to get a better understanding of what happened. Precision Door techs, installers and estimators offer good, better, best estimates to all customers, this helps you as the consumer to have many options to choose from that best fit the situation. These options will be offered with different levels of warranty coverage. In this case the estimate that was chosen is offered with a one-year warranty, parts and labor. We have updated your invoice to reflect a five-year warranty parts and labor. I hope that this helps. I apologize if there was any mis-communication onsite. We do appreciate your feedback, it is valuable to us moving forward to ensure that we are offering the best service possible. Thank you for your business. Please don't hesitate to reach out if you have any further questions or concerns.

Star Star Star Star Star
Date: 8/6/2023

,

My garage door spring broke on a Saturday. I made an appointment online and a tech came out and fixed it on Sunday! The tech, Ariel, showed up on schedule, was professional, knowledgeable and easy to talk to. The repair took about an hour and it works great! I've used Precision in the past and will use them again. Highly recommend them if you are looking for quality service and a company that stands behind their warranty at a reasonable price.

- Robert H

Star Star Star Star Star
Date: 8/6/2023

,

Ariel at Precision Door did a fantastic job with my old garage door set up. He adjusted the brackets and arms so that door finally works properly, along with a tune up, new opener and a gorgeous smile! I’m very happy with Precision Door and their service and use them at all my properties!

- Heather Watkins

Star Star Star Star Star
Date: 8/6/2023

,

Ariel was really helpful and patient. Very professional. Clear explanations. Thanks for coming so quickly.

- Jane Andrews

Star Star Star Star Star
Date: 8/4/2023

,

Mario was very professional, knowledgeable, courteous, and so easy to work with. He provided me with a comprehensive summary of the current state of my garage door system and all options for the needed repair. He and Richard replaced the motorhead, springs, roller and track in less than 2 hours. I was so impressed with the results and how great everything looked at the end. Thank you so much! I would recommend this company and these technicians to anyone.

- Maria Parson

Star Star Star Star Star
Date: 8/4/2023

,

Friendly and wonderful service. Our garage door was in rough shape. They came to our house quickly, made the necessary recommendations, reviewed all our pricing options, and got the job done, They were quick and I appreciated their transparency. Mario

- Kelsey Roberts

Star Star Star Star Star
Date: 8/3/2023

,

My garage couldn't open after coming back from my morning dog walk. I went online and was able to book an appointment that same morning! The communication was great and I was called letting me know around what time to expect the tech and when he was actually on his way to my property. After the diagnosis I was presented with a list of options so I could choose the plan that suited my needs/budget. The tech was very friendly and let me know about all the problems I had and answered all my questions. Shout out to Ariel Zamora! The install was completed in about 2 hours! The parts I chose look great and the opening of the garage itself is whisper quiet now! I highly recommend Precision for all your garage doors needs, they have certainly made a fan out of me! Thanks Precision!!!

- Frank Rodriguez

Star Star Star Star Star
Date: 8/2/2023

,

After living here for over 30 years, we finally decided we needed an automatic garage door opener. We live in Julian so our options for service are usually limited. We called Precision and they had a technician out here within two hours. Ariel installed the opener as well as provided torsion spring maintenance and tuneup on a door that had nothing done to it since it was originally installed. He was great to work with. We did not get many estimates, but the pricing seemed fair. We would definitely recommend Precision Garage door and Ariel for your needs

- Mary Lou White

Star Star Star Star Star
Date: 8/2/2023

,

This is how a business should be run, from the initial appointment, through the inspection and estimate, to the flawless installation, and flexible payment options it was a five-star experience. Mark Davidson came to our home and gave me a thorough breakdown of my repair and replacement options and helped me to make an informed decision. His frank and professional demeanor and knowledge of his product made the experience painless for me and my family. But his service didn't stop with the sale, he came back to my house on the day of the installation to ensure that I was satisfied. I can't speak highly enough about this company's customer service. I was fortunate enough to have Jesse Franco do the actual installation. He arrived on time and quickly put me at ease with his friendly and professional approach to the job. He expertly briefed me on the process, made sure all my questions were addressed, and then got busy. Once he was done, he took the time to make sure that I knew the ins and outs of my new garage doors and remote access options. From beginning to end Precision Garage Door of San Diego set the standard for professionalism and customer care, and if you are fortunate enough to have Mark Davidson and Jesse Franco show up at your home then you will know that you have the A-Team working for you!

- Aaron Upchurch

Star Star Star Star Star
Date: 8/2/2023

,

Ariel came in after a very scary episode in my home after one of my controls had been stolen and we had an attempted break in. There’s very few moments that compare to the feeling of knowing someone came in to do a job and tripled checked their work to make sure we were safe and the garage door could not be accessed anymore. Amazing service

- Adriana Rodriguez

Star Star Star Star Star
Date: 8/1/2023

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Great costumer service, quick for scheduling an appointment and for doing the work. The chat on the webpage works great, no need to call or anything.

- Eva Amelia Albar

Star Star Star Star Star
Date: 8/1/2023

,

Had a great experience with Precision Garage. Our estimater Mark was prompt, professional and kept us informed throughout the process, and our installer Alec did a really fantastic job putting the new door on. I particularly appreciated his attention to detail and professionalism. In fact, every person we had contact with from the company was noticeably polite which gave me a lot of confidence in the project. I’d definitely recommend them.

- Patrick Hogan

San Diego Area Average Rating
Star Star Star Star Star
7510 Total Reviews
  • 5 Stars
    7474 (99.52%)
  • 4 Stars
    20 (0.27%)
  • 3 Stars
    6 (0.08%)
  • 2 Stars
    2 (0.03%)
  • 1 Stars
    8 (0.11%)