See what our customers are saying!
San Diego Area

Mr. Edwards was very pleasant and seemed competent, but on examining the installation after he left, there are several things I'm not happy about. Most important, I'm concerned about how the opener is attached to the ceiling of my garage. The ceiling is old plaster and lathe and is not all that strong. The old garage door motor was attached in six places; the new install only has two. It's possible that Mr. Edwards used a stud finder and has attached the bracket to a structural member - that would make me feel better about it, but I'm not sure that's true. Moreover, the bracketing used to hold the motor in place has been bent and twisted into place to the point where the bolts attaching it couldn't be tightened down properly. The attachment approach looks completely jury rigged. A second complaint is that a numeric keypad opener was provided that looks like it's second hand; the body of it is white but there are deep black marks all over it that won't come off with soap and water. We have an expensive wooden garage door for aesthetic reasons and this keypad looks terrible. The two remotes we were provided are mismatched and look like they are just refurbished extras rather than new ones meant to be with the motor. And finally, there is an indoor keypad /control switch that Mr. Edwards attached to the frame of a door that goes from the garage into a back room, and the switch housing is wider than the door frame so it protrudes into the entryway by half an inch or so. We use the back room to store furniture and at times carry things through the door that just barely fit; I am concerned that we will break the switch housing because of this overlap. Otherwise, the door works very smoothly, and I think he did a good job adjusting and lubricating the mechanism. Steve

- Steven Gardner

I did purchase backup batteries for the motor. Dustin did an excellent job in servicing my garage door opener. He was very efficient and quick in getting the job done. I would be very pleased to have him work on my garage door any time! He did not leave me a receipt - does this come from the main office? Thank you for such prompt and great service!

- Jacqueline Daw

Great customer service, fast work to fix the issue, thanks again

- Maria Pray

Thank you came early we appreciate it!

- GREG JONES

Still waiting for my quote???

- Jeff Drucker

Here's another happy customer's kudos to Bailey and Precision Garage Door Service. Bailey was Friendly and professional. I already sent his business card to my family and friends. I would definitely recommend this company to all homeowners for their trustworthy service!!

- Kenny Kim

We were very happy with Precision of San Diego from start to end. The salesrep,Mark, who came to our house to provide an estimate was extremely knowledgeable about the product options, came well prepared with samples, was friendly and engaging and we never felt pressured to move towards a specific product or up-sell. The price that was quoted was fair and reasonable (we got 3 other estimates) so we purchased a 16x7 and 8x7 set of doors. The installation was scheduled on the day that was originally estimated. Gabriel, the installer, notified us of his arrival time, showed up as promised, and worked steadily and professionally throughout the day. We never felt that he was cutting corners in order to finish earlier. He was friendly, attentive, and enjoyable to be around. All-in-all, we are very happy with the quality of the doors and our choice of Precision to do the work. Thanks!!

- JOHN ZAWIS

Excellent and prompt service. Thank you.

- Chuck Haughey

Very Happy 3 Days after repairs made, hopefully will last longer then previous company that did same repair. Bailey seemed very knowledgeable and I learned a lot from him. If a few months from now I don’t have any issues I will definitely use Precision for all my garage door needs!

- Dave Harrison

Good job

- Boun Xayasouk

Good jop

- Larry Prater

It wasn't broken door spring! The problem was the wall switch wiring and the switch was not mounted correctly to wall. Needed screw anchors in the dry wall to securely mount the switch. Tech adjusted wall switch wiring and added screw anchors in the dry wall. He said the wires were secured to tight.

- Rollin Cross

Precision stands by their product. Had an issue (electrical or electronic) tried a couple logical steps to fix it, but not successful. They came back out and swapped out the head unit. Under warranty. Thanks for the service Precision! Dustin was Great!!

- Terry Brown

- James Lane

Very professional, thank you

- Belen Silva

Great Job !!

- Ron Freides

The garage door technician Mr. Bailey Eckl did a very thorough job of analyzing our door's problems. Our garage door light stayed on and would not go out and we had issues with our door opening. He determined that a new motherboard was indicated. He promptly ordered the part and a couple of days later he installed it. He also advised us that our rollers were very worn which they were and he replaced them. Our Garage door light works fine now and the door also works properly.

- Lillian Slovick

You did a great job. Thank you very much.

- Dennis Squier

Gabriel was outstanding. Did a great job. Had a great attitude. Smiled the whole time. Thank You.

- Dave Turville

Keep up the great work. Thanks

- Wayne Freedman