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Precision Door San Diego

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Precision Garage Door Review Transparency System ©

Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews


This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.


At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.

This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.

This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.

This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.

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Read what people are saying
about Precision Garage Door:

Precision Garage Door San Diego
has received 118 reviews, averaging:

4.78 of 5 Stars

Garage Door Repair
Oceanside, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 06/04/2010
Comments: Report Card
submission
[?]
Your attendant was very skilled on his knowledge and performed his work in the most outstanding manner. I highly recommend him for promotion for a job well done.
– Peter Guerzon II
Service Provided:
Garage Door Repair
Technician:
Jeff Merkel
Garage Door Repair
Rancho Santa Fe, CA
4.750 of 5 Stars
Precision Garage Door4.750 of 5 Stars
Date: 05/27/2010
Comments: Report Card
submission
[?]
My experience with your company was professional and your technician was a pleasure to deal with. I will highly recommend Precision to all of my friends. Thank you.
– Irving Rubin
Service Provided:
Garage Door Repair
Technician:
Jeff Merkel
Garage Door Opener Install
San Diego, CA
4.125 of 5 Stars
Precision Garage Door4.125 of 5 Stars
Date: 05/24/2010
Comments: Report Card
submission
[?]
No additional comments.
– Tammy McEuen
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Chain Drive Garage Door Opener
Technician:
Phillip Shelden
Garage Door Repair
San Diego, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/24/2010
Comments: Report Card
submission
[?]
Good overall job.
– Dan Saltzman
Service Provided:
Garage Door Repair
Technician:
Jeff Merkel
Garage Door Repair
San Diego, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/20/2010
Comments: Report Card
submission
[?]
How fortunate Precision Door Service is to have such a fine person work for you. He was courteous, on time, excellent workmanship, and very tidy. He explained my questions fully and had me try out the finished product. A fine employee and person.
– Lorraine Florey
Service Provided:
Garage Door Repair
Technician:
Phillip Shelden
Garage Door Opener Install
San Diego, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/14/2010
Comments: Report Card
submission
[?]
Very pleased with the Door Product.
– Lorraine Florey
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Chain Drive Garage Door Opener
Technician:
Phillip Shelden
Garage Door Repair
Oceanside, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/13/2010
Comments: Report Card
submission
[?]
Very satisfied with all aspects of service!!
– Dave Kirkman
Service Provided:
Garage Door Repair
Technician:
Jeff Merkel
Garage Door Repair
San Diego, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/12/2010
Comments: Report Card
submission
[?]
I just wanted to let the manager know that I am very pleased with the technician, Jeff that I had out last week on 5/3/2010. Jeff was very helpful and knowledgeable. Thanks.
– John Page
Service Provided:
Garage Door Repair
Technician:
Jeff Merkel
Garage Door Repair
San Diego, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/06/2010
Comments: Report Card
submission
[?]
a complete "excellent" experience from beginning to end. It is so good to have a service rep that knows what he is doing. Makes paying the repair service well worth the price.
– Phil Krugen
Service Provided:
Garage Door Repair
Technician:
Jason Nelson
Garage Door Repair
Oceanside, CA
4.875 of 5 Stars
Precision Garage Door4.875 of 5 Stars
Date: 04/19/2010
Comments: Report Card
submission
[?]
Jordan was very knowledgeable, courteous and informative. Precision will do any garage door work we may need from now on. Thank you.
– Art Balog
Service Provided:
Garage Door Repair
Technician:
Jason Nelson
Garage Door Repair
Del Mar, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/19/2010
Comments: Report Card
submission
[?]
Thank you for a job well done. Impeccable service.
– Andrew Chisholm
Service Provided:
Garage Door Repair
Technician:
Jason Nelson
Garage Door Repair
Santee, CA
4.875 of 5 Stars
Precision Garage Door4.875 of 5 Stars
Date: 04/15/2010
Comments: Report Card
submission
[?]
Your technician John, was knowledgeable and friendly and completed the job timely.
– Linda Smith
Service Provided:
Garage Door Repair
Technician:
Jason Nelson
Garage Door Repair
San Diego, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/29/2010
Comments: Report Card
submission
[?]
Jason was very professional and explained everything he was going to do before he started.
– Virginia
Service Provided:
Garage Door Repair
Technician:
Jason Nelson
Garage Door Repair
Escondido, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/24/2010
Comments: Online
submission
[?]
Jeff was prompt, professional, and courteous. He replaced both springs and had my garage door working as good as new in about an hour. Thanks Precision...
– Andrew Sivori
Service Provided:
Garage Door Repair
Technician:
Jeff Merkel
Garage Door Opener Repair
Rancho Bernardo, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/17/2010
Comments: Report Card
submission
[?]
Great service. Great technician. Great Results.
– Ruth Morse
Service Provided:
Garage Door Opener Repair
Technician:
Dan
Garage Door Repair
Oceanside, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/08/2010
Comments: Report Card
submission
[?]
Excellent service! You are lucky to have an employee of this caliber in your organization. We will recommend you based on our experience with me.
– Jack & Sydelle Aspis
Service Provided:
Garage Door Repair
Technician:
Jeff Merkel
Garage Door Repair
San Diego, CA
4.875 of 5 Stars
Precision Garage Door4.875 of 5 Stars
Date: 03/01/2010
Comments: Report Card
submission
[?]
VERY positive experience. Technician arrived within one hour of call. He was friendly, experienced and professional, and a credit to your firm. The repair seemed a bit pricey (parts) to this inexperienced homeowner.
– Ted Struck
Service Provided:
Garage Door Repair
Technician:
Jason Nelson
Garage Door Opener Install
Alpine, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/27/2010
Comments: Online
submission
[?]
We first used you to replace our garage door about a year ago. We have had a service call or two since then, always with great results. Our garage door opener went out and Jeff was out the next day and earlier than expected. He installed the new opener on the spot. He did this in no time, at a great price and was very courteous. Thank you so much!
– Doug Allard
Service Provided:
Garage Door Opener Install
Technician:
Jeff Merkel
Garage Door Opener Install
San Diego, CA
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 02/21/2010
Comments: Online
submission
[?]
The technician sent was great! I'm sorry I don't recall his name. And the service was also great. The only reason you did not get all five stars was the 'assistant' (who looked and acted more like a manager). I did not see this man do any work. He did smoke in my driveway (I could smell it in the house when I opened my garage service door) and left several cigarette butts along the street. Not very professional.
I don't mind paying for service, but don't like paying $$$ for two people when one sat around most (all?) of the time!
– Nancy Hoffman
A Response from Don Taylor:
Thank you very much for your review of our services. I am happy the quality of our service to you overall was great and I certainly wish that we could have earned all 5 stars. However, we always appreciate your candid response on our service, because if we don’t know it we can’t correct it.

The extra person that you spoke of, you did not pay for his services. He is a trainer and we periodically send him with technicians to assure that our customers get superior service every time. I am very disappointed in his behavior, and particularly since we have a “no smoking” policy in our offices, our vehicles and the customer's home.

We immediately corrected this problem and have made sure that this behavior is not repeated with any customer. We thought that our policy was clear, but as a result of your feedback we have amended it to include no smoking anywhere on the customer's property. Again, I appreciate your valuable feedback, and assure you that you will always get the service you deserve.

Don Taylor, President
Service Provided:
Garage Door Opener Install
Technician:
Jeff Merkel
Garage Door Repair
Lakeside, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/19/2010
Comments: Report Card
submission
[?]
Mr. Taylor installed the door about 10 years ago. Your Rep. Jordan is a very good asset to your company. Very polite and really likes to work with the homeowner.
– Donald D. Uithoven
Service Provided:
Garage Door Repair
Technician:
Jordan Dean
Garage Door Repair
Vista, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/18/2010
Comments: Report Card
submission
[?]
A very pleasant, articulate and capable tech. Would use you again. Thanks.
– Reli Smith
Service Provided:
Garage Door Repair
Technician:
Mathew Woolston
Garage Door Repair
Coronado, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/15/2010
Comments: Online
submission
[?]
Called because of good reputation. Service was fast, on time and the cost was very resonable. would use again & will recomend to others.
– Michael Bass
Service Provided:
Garage Door Repair
Technician:
Jeff Merkel
Garage Door Opener Install
Escondido, CA
4.375 of 5 Stars
Precision Garage Door4.375 of 5 Stars
Date: 02/11/2010
Comments: Report Card
submission
[?]
If this turns out to be trouble free, we will highly recommend you--and Marantec Garage Door Openers. Jason was a very thorough technician and sales person.
– Charles T Owen
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Chain Drive Garage Door Opener
Technician:
Jason Nelson
Garage Door Repair
San Diego, CA
4.750 of 5 Stars
Precision Garage Door4.750 of 5 Stars
Date: 02/10/2010
Comments: Report Card
submission
[?]
No Comments.
– John Gerholdt
Service Provided:
Garage Door Repair
Technician:
Jason Nelson
Garage Door Repair
Spring Valley, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/08/2010
Comments: Report Card
submission
[?]
Thank you.
– Linda Lee Bush
Service Provided:
Garage Door Repair
Technician:
Jason Nelson
Garage Door Repair
Escondido, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/03/2010
Comments: Report Card
submission
[?]
Matt is very professional & fair. Great service. Will recommend your company.
– Rosemarie Miller
Service Provided:
Garage Door Repair
Technician:
Mathew Woolston
Garage Door Repair
San Diego, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/26/2010
Comments: Report Card
submission
[?]
I wish to recognize the exceptional professional service, enthusiasm, and outstanding workmanship by Jeff Merkel who serviced my garage door last week. I am very appreciative of Jeff's positive attitude, respect, and honor as he exceeded my expectations. Most of all, his respect towards his customers and a sense of honor was evident as he repaired my door by "going the extra mile." Based on his performance and attitude, I will ensure that your company has earned my business for the long term and of course, I told all my co-workers and friends about Jeff's service of my garage door.
– Lois M Acker
Service Provided:
Garage Door Repair
Technician:
Jeff Merkel
Garage Door Opener Install
Fallbrook, CA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/22/2010
Comments: Report Card
submission
[?]
Jordan spent a few hours removing our old garage door opener and installing a new Marantec M4700e operating system. The job went very smoothly and efficiently. He clearly explained to us how the new system operates. He also assisted us in setting up the HomeLink devices in our cars.
All in all, it was a pleasure having him do the job for us. In our opinion, he should be a Field Supervisor and do all the new personnel training. He is truly a credit to your company.
– Ron & Nacy Betts
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Chain Drive Garage Door Opener
Technician:
Jordan Dean
(858) 768-0921
(619) 798-9709
San Diego Area
4.49 out of 5 stars
(34)
Read All San Diego Reviews
(760) 444-0187
Carlsbad | Vista Area
4.93 out of 5 stars
(24)
Read All Carlsbad | Vista Reviews
(858) 217-5207
Encinitas | Poway Area
4.84 out of 5 stars
(8)
Read All Encinitas | Poway Reviews
(760) 871-4132
Escondido Area
4.88 out of 5 stars
(15)
Read All Escondido Reviews
(619) 916-3304
El Cajon | La Mesa Area
4.76 out of 5 stars
(13)
Read All El Cajon | La Mesa Reviews
(619) 632-5539
Chula Vista | South Bay Area
5 out of 5 stars
(7)
Read All Chula Vista | South Bay Reviews
(760) 990-4196
Fallbrook Area
4.97 out of 5 stars
(9)
Read All Fallbrook Reviews
(619) 956-9536
Santee | Lakeside Area
4.94 out of 5 stars
(6)
Read All Santee | Lakeside Reviews
  • Alpine (2)
  • Alpine Heights
  • Barona
  • Carlton Hills
  • Eucalyptus Hills
  • Glenview
  • Harbison Canyon
  • Laguna Junction
  • Lakeside (1)
  • Lakeside Farms
  • Pine Valley
  • Santee (3)
  • Winter Gardens
(760) 870-1984
Ramona | Julian Area
5 out of 5 stars
(2)
Read All Ramona | Julian Reviews

Come visit us at our Showroom & Headquarters:

Precision Garage Door (619) 916-3304
8920 Activity Road,
Suite F San Diego CA 92126
Precision Garage Door Warranty

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